How do I place a return or exchange? What is your return policy?Updated 5 months ago
Products can be returned within 21 days of delivery, as long as they haven't been significantly used.If the product is unopened and unused (sealed bottle and box), we offer a full refund.
If the product was opened or lightly used, we offer a partial refund with a 30% deduction.
If the product is damaged or defective, we provide a replacement or full refund once it’s returned and inspected by our quality control team.
To begin your return, contact us at [email protected]. Approved returns will receive a shipping label and instructions. Please note, items sent back without prior authorization will not be accepted.
Returns should be sent to the following address: 3540 E 5th Ave, Columbus OH 43219