Returns & Exchanges

How do I place a return or exchange? What is your return policy?

Products can be returned within 21 days of delivery, as long as they haven't been significantly used.If the product is unopened and unused (sealed bottle and box), we offer a full refund.If the product was opened or lightly used, we offer a partial r

I can't find my return slip

Marley Fragrance does not include return slips in shipment, nor do we offer free returns. If you would like, you can email us at [email protected] and request a return label and we will deduct the cost of shipping from the amount that will go

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement upon receival of product being returned.

What if I receive the wrong product?

Sorry about that! Please reach out to [email protected] and we will send you a return label to send that product back and get the correct product shipped to you as soon as possible.

How do gift exchanges work?

If you were gifted with our product and would like to do an exchange, we would need the order number to process this request to ensure the product was purchased from our website. If you are able to acquire the order number, please reach out to info@m

Do you offer warranty for your products?

All our products are subject to quality control.Our warranty provides a guarantee against manufacturer defects.The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.It does not co